Kindly confirm whether you completed registration to the point of password creation. For further assistance, contact our customer care desk....
I had started registration and verified my phone only but now I cannot proceed to email verification, kindly assist.
Kindly refresh or clear your browser cache and retry the registration process again. The system should redirect you to where you got stuck while regis...
If I have renewed my ID which serial number, am I supposed to use?
You need to use the serial number of your renewed I.D. If you encounter difficulties during registration because of the serial number, it may be becau...
Kindly assist on how to get an identification number and a password.
Kindly note that the Identification number required is the one from your I.D no. Please make sure you have successfully registered before trying to lo...
Your system is not registering. Yesterday the issue was the same.
Kindly refresh or clear your browser cache and retry the registration process again. The system should redirect you to where you got stuck while regis...
Can I register when am not in Nairobi?
Yes you can, but kindly note that only parcels in Nairobi are available for transaction on the Ardhisasa platform...
What is this ID serial number?
Kindly note that the ID serial number is located on the top left corner of your ID Card, labeled “SERIAL NUMBER”...
Where do I get identification number?
Kindly note that the Identification number required is the one from your I.D. card. Please make sure you have successfully registered before trying to...
How to register:
Click on the “Register” button on the landing page, select the category of registration and follow the steps up to the point of password creation....
Can you register me?
The system has been designed to provide for self-registration where members of the public can register. For further assistance, kindly call our custom...